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One of the big changes coming to the Switch 2 is the integration of audio and video chats throughout the console experience with a feature called GameChat. However, this new feature has required Nintendo to change its privacy policy: The company has disclosed that it may record Switch 2 audio and video chat sessions held between players.
In a recent update to its privacy policy, Nintendo explained, “We may collect, monitor and record audio and video of your chat sessions with other users to provide a safe and secure environment for certain of our services.” This data collection is done with the player’s consent–which, if other consoles are anything to go by, could take the form of a clause in the terms of use for the chat functionality or an opt-in screen. Further, Nintendo specifically states that this recording process is done to “enforce our terms,” which could include both safety policies and legal requirements.
Recording video and audio chats is not unique to Nintendo, and in fact this brings the company’s approach in line with Xbox and PlayStation. Microsoft, for instance, states that it collects data from Xbox chat sessions, at least in part to power Xbox’s voice chat reporting functionality for safety enforcement. PlayStation party sessions and voice chat are also recorded to some extent for safety and security.
